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SERVICE / DELIVERY POLICY

Awesome Academy Sdn Bhd

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1. Nature of Services

Awesome Academy provides educational services including:

- English language courses

- Academic preparation programs

- Online learning programs

- Student support services

2. Service Delivery

Services are delivered through:

- In-person classes at Awesome Academy facilities

- Online learning platforms (for online programs)

Students receive confirmation of enrollment after successful payment and application approval.

3. Offer Letter and Admission Confirmation

After completing the registration and payment process, students will receive:

- Official Offer Letter

- Enrollment confirmation

- Visa support documents (if applicable)

These documents are delivered digitally via email.

4. Program Start

Courses begin according to the official academic calendar provided to students. Students are responsible for attending classes on time.

5. Accommodation Services

Accommodation services may be offered depending on availability. Students will receive accommodation details before arrival in Malaysia.

6. Support Services

Awesome Academy provides student support services including academic support, student guidance, and accommodation assistance.